Note: This guide comes from a member of the Web Teks Product Analysis team. We hope it is helpful when you send in your next support ticket. When someone's helping you online or over the phone with a problem on your computer or smartphone, sometimes they really need to see what's going on. Luckily...

I work at Web Teks, so it's safe to assume that I love technology. I do; it's fun to solve problems with technology, and I enjoy trying out new apps and new capabilities. But sometimes old school works best for me. As my career and software tools have evolved, I've learned that my practice for...